Terms of Service
Last updated September 4, 2026
These Terms govern your access to and use of TRANSiA. By creating an account or using the service, you agree to them.
1. Accounts
You are responsible for the accuracy of your account information and for activity under your credentials. You must be legally able to enter into a contract to book paid travel.
2. Bookings & tickets
TRANSiA aggregates services from independent operators. Fares, seat availability, schedules, and boarding rules are set by the operating carrier. Your ticket is a contract with that carrier; TRANSiA facilitates the transaction.
3. Payments, fees & refunds
Prices are shown before purchase and include applicable taxes and a booking fee. Refunds and changes follow the operator's fare rules. Wallet balances and loyalty points are non-transferable and hold no cash value except as credit within TRANSiA.
4. Acceptable use
- Do not misuse, resell, or scrape the service.
- Do not attempt to bypass ticketing, validation or security controls.
- Respect operators' conditions of carriage.
5. Availability
We aim for high availability but do not guarantee uninterrupted service. Live positions and ETAs are estimates. Check our status page.
6. Liability
To the extent permitted by law, TRANSiA is not liable for indirect or consequential loss arising from carrier delays, cancellations, or third-party services.
7. Changes
We may update these Terms; material changes will be notified in-app or by email. Continued use constitutes acceptance.